South Ayrshire Council - Information and Advice Hub

The Information and Advice Team provides free, confidential, and impartial, information and advice service to people living in South Ayrshire. The service provides a comprehensive and holistic advice service to all residents across South Ayrshire.

Services provided include:

• A wide range of Welfare Benefit services, including;
• Maximising household income through welfare benefits from advice, checking entitlement, and form filling/digital applications.
• Better off income calculations.
• Assistance with mandatory reconsiderations and benefit appeals by preparing tribunal cases and providing written representation.
• A comprehensive Money Advice service, including;
• Debt advice, up to bankruptcy.
• Personal Budgeting support tailored to individual households including help with food, home energy and household bills.
• Employment Law, Housing, Relationship Advice, such as separation & divorce and Signposting to over 100 partner agencies for specialist advice.
• MacMillan Cancer Service that provides financial help and support to those affected by Cancer, linking in with the Improving Cancer Journey team for personal support.
• Delivering advice surgeries in all South Ayrshire foodbanks
• Providing services within over 50 schools and community locations on a rotational basis.

Services Offered

Benefits
Debt Advice
Welfare Rights

This service is Free to all residents and employees of South Ayrshire.